Refund & Cancellation Policy

MakoAngel is not currently presenting final paid plan prices. No payment should be accepted until the operator, billing provider, taxes, recurring terms and cancellation controls are live.

Buyer, Seller and Investor workspaces may be separately priced. Adding a role is a separate purchase, not an automatic upgrade. The checkout must clearly show price, currency, tax, term, renewal date and included capabilities before consent.

A user should be able to stop future renewal from account settings or through the published support channel. Cancellation normally ends future billing while access continues through the already-paid period, unless law or the displayed offer provides otherwise.

The production policy will state a clear review period. Subject to applicable consumer law, refunds may be considered for duplicate charges, confirmed billing errors, payments taken after a timely cancellation, or prolonged inability to access a paid service caused by MakoAngel.

• A change of mind after substantial plan use may not qualify.
• Failure to find, buy, sell or fund a business is not a service defect.
• Suspension for a material policy breach may not qualify, subject to mandatory law.
• Third-party professional, banking, tax or currency charges are outside MakoAngel’s refund unless legally required.

The final support channel will request the account email, invoice reference, affected role, charge date and reason—never passwords or full card details. Requests will receive an acknowledgement and a decision within a published timeframe.

Nothing in this policy limits non-waivable consumer rights. Final wording and timelines must be reviewed against the jurisdictions in which plans are sold.